Don't criticize,condemn or complain
Give honest and sincere appreciation
Arouse in the other person an eager want引自第1页
6 ways to make people like you
Become genuinely interested in other people
Smile
Remember that a person's name is to that person the sweetest and most important sound in any language
Be a good listener.Encourage others to talk about themselves
Talk in terms of the other person's interests
Make the other person feel important and do sincerely.引自第1页
win people to your way of thinking
The only way to get the best of an argument is to avoid it
Show resect for other person's opinions.Never say,"You're wrong"
If you are wrong,admit it quikly and emphatically.
Begin in a friendly way
Get the other person saying "yes,yes" immediately
Let the other person feel that the idea is his or hers
Try honestly to see things from the other person's point of view
Be sympathetic with the other person's ideas and desires
Appeal to the nobler motives
Dramatize your ideas
Throw down a challenge引自第1页
(be a leader)9 ways to change people without gving offence or arousing resentment
Begin with praise and honest appreciation
Call attention to people's mistakes indirectly
Talk about your own mistakes before criticizing the other person
Ask questions instead of giving direct orders.
Let the other person save face
Praise the slightest improvement and praise every improvement.Be"hearty in your approbation and lavish in your praise"
Give the other person a fine reputation to live up to
Use encouragement.Make the fault seem easy to correct
Make the other person happy about doning the thin you suggest引自第1页
7 rules for making your home life happier
Don't nag
Don't try to make your partner over
Don't criticize
Give honest appreciation
Pay little attentions
Be courteous
Read a good book on the sexual side of marriage引自第1页