简单的事情拼命做到极致

1. 在任何行业里要想成功，第一，要抓住行业规律，做正确的事；第二，利用极度的专注和激情，把正确的事做到极致；

2. 最好的客户服务：如果顾客想要找什么东西，店员不能用手指给顾客去哪几排找，而是要带着顾客走到那个东西面前，取给顾客。Customer cultivation; Customer lifetime value.

3. Many consumer companies have mascot, which is usually lovable and huggable.

4. Everyday low price vs. sales and promotion: List all the pros and cons, you will be convinced that everyday low price is a better approach.

5. "The essence of keeping our company great is its nonstop reinvention, because if you are contant motion, nobody can catch you."

6. "Business is always very personal. Because it is your livelihood, but your competitors are trying to take it from you. "

7. Retail channel: top-of-mind awareness for the category. And dominate that category.

8. Management: "Empowerment is a primary, almost magical management issue for us."

9. 公司大了之后，内部沟通要特别关注，否则基层员工就不知道公司想要做什么，以及为什么要做；