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Service Design for Business
作者: Ben Reason, Lavrans Løvlie, Melvin Brand Flu
副标题: A Practical Guide to Optimizing the Customer Experience
isbn: 1118988922
书名: Service Design for Business
页数: 208
定价: USD 28.00
出版社: Wiley
装帧: Hardcover
出版年: 2015-12-14