This text includes complete coverage of blood collection techniques including venipuncture, capillary puncture, and arterial puncture. Safety, special collection procedures, and blood collection equipment are discussed, as well as developing customer service skills.Divided into three sections, this well-organized book covers all aspects of phlebotomy. The first section provides an overview of the pre-technical training period and presents the phlebotomist's role in the health care environment as customer service representative. The second section covers essential blood collection techniques and the third section focuses on developing effective customer service skills that will benefit tomorrow's health care professionals.(safety, equipment, customer service, Allied Health, MLT, phlebotomy, blood, blood samples)
还没人写过短评呢