Call Center 100 Success Secrets 短评

作者: Gerard Blokdijk
副标题: The Complete Guide to Starting, Running, and Improving Your Call Center, Bridging Customer Contact Technology, Operations and Strategy
isbn: 0980459923
书名: Call Center 100 Success Secrets
页数: 172
定价: USD 15.95
出版社: Emereo Pty Ltd
装帧: Paperback
出版年: 2007-12-06