出版社: Wiley
副标题: Finding the Value of Intangibles in Business
出版年: 2010-04-19
页数: 304
定价: USD 49.95
装帧: Hardcover
ISBN: 9780470539392
内容简介 · · · · · ·
Now updated with new research and even more intuitive explanations, a demystifying explanation of how managers can inform themselves to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business that, until now, you may have considered "immeasurable," including customer satisfaction, organ...
Now updated with new research and even more intuitive explanations, a demystifying explanation of how managers can inform themselves to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, technology risk, and technology ROI. Adds even more intuitive explanations of powerful measurement methods and shows how they can be applied to areas such as risk management and customer satisfaction Continues to boldly assert that any perception of "immeasurability" is based on certain popular misconceptions about measurement and measurement methods Shows the common reasoning for calling something immeasurable, and sets out to correct those ideas Offers practical methods for measuring a variety of "intangibles" Adds recent research, especially in regards to methods that seem like measurement, but are in fact a kind of "placebo effect" for management - and explains how to tell effective methods from management mythology Written by recognized expert Douglas Hubbard-creator of Applied Information Economics-"How to Measure Anything, Second Edition" illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.
作者简介 · · · · · ·
道格拉斯• W. 哈伯德是应用信息经济学创始人、国际公认的知名测量师、决策分析师和风险管理专家。
他的应用信息经济学方法是一种量化的方法论,已被全球多家《财富》500强企业所应用,并被广泛应用于IT安全、娱乐传媒、军事物流、研发整合等众多领域。而这些领域的决策和管理往往依赖于一些看起来很难量化或者不可能量化的因素。
道格拉斯还是位广受欢迎的演说家。曾为《信息周刊》《首席信息官企业》《分析学》和《今日OR/MS》等杂志撰写文章。他还是《风险管理的失败》(The Failure of Risk Management)一书的作者。
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How to Measure Anything的书评 · · · · · · ( 全部 28 条 )
《数据化决策》读书笔记
这篇书评可能有关键情节透露
【第一部分:一切皆可量化】 1. 量化不是消除所有的不确定性,而是减少不确定性,进而支持决策 2. 一旦弄清楚为什么要量化这个东西,以及要量化什么以及被量化的事情为什么重要,就会发现更多可量化的方面;看起来无形无影,是因为还没有给事物下定义 3. 费米分解法 4. 5人法则... (展开)西方人眼里的科学致富
毫无逻辑,罗圈儿话反复说
重新理解量化以及与决策的关系
> 更多书评 28篇
论坛 · · · · · ·
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二手市场
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订阅关于How to Measure Anything的评论:
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0 有用 透明 2011-03-18 15:26:09
可是我的数学实在太差了…留下了好几个问号以后再细看
2 有用 冷眼旁观 2016-08-08 18:28:30
决策框架很好,有启发~
0 有用 Terence Xie 2024-07-17 21:57:47 上海
虽然在将测量,但却是探讨估算的意义、促进概率统计理解的优秀书籍。
0 有用 Lo 2012-02-01 05:25:53
有趣而且脉络非常清楚
1 有用 方舟K][NGofARK 2015-03-20 02:16:21
近十年来最好的书!没读过白活了……