Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Appl...
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
本人是这本书的策划编辑,有些读者提出了一些问题,在此一并答复,希望我的答复能让大家释疑。 问题一.Zappos 老大 Tony Hsieh 的自传Delivering Happiness:A Path to Profits, Passion, and Purpose生生被国内翻译成《三双鞋:美捷步总裁谢家华自述》,咱们...
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0 有用 weihu 2016-08-13 19:17:39
看看
0 有用 周游雪场 2013-11-28 15:07:00
audiobook食完~~作者声音很博好感度,听得各种舒服,听完十分激发去美帝奋斗的豪情壮志。但是,听听就好了千万别搜照片……
1 有用 袖手天下 2017-12-15 09:50:25
前半部分写经历和成长比较有趣,后面讲企业文化和信念就有点水,不过一些商业的观念和做法还是值得学习的。末位提到了积极心理学和幸福,想起哈佛的幸福课。
0 有用 Ying 2016-01-05 22:11:27
因为同时在读Elon Musk,有点不同感受。翻开这本书任何一页,会觉得和其他成功创业者也一样嘛。但翻开Elon Musk任何一页,会感叹,That's so Elon! 为什么有这样不同的感觉,我还没想明白。
0 有用 T.J. 2013-12-02 13:24:48
an amazing guy Tony is. The transaction between Zappos & Amazon is not explained well. Despite that part, the basic sense is there.