It is a shadow game. One participant never knows another as that person knows himself or knows herself as others know her. With communication and observation, the shadowy figures may become sharper and clearer, but they are still abstracted from the reality. (查看原文)
Into the communication relationship, therefore, all participants bring a well-filled life space, funded and stored experience, against which they interpret the signals that come to them and decide how to respond to them. If two people are going to communicate effectively, their stored experience have to intersect over some topic of common interest. (查看原文)
It is better to think of a message as a catalytic agent with little force of its own except as it can trigger forces in the person who receives it. (查看原文)
The difficulty experienced by a Wall Street banker and a black ghetto activist in making themselves understood to each other does not arise because they use different signs, but rather because the signs mean different things to each. (查看原文)
He concentrates not on the communication tool behavior intended to bring about change but rather on the part of communication that is not intended to accomplish anything except a sense of satisfaction and well-being. (查看原文)
We are using the term in a way not unlike that in which Shannon and Wiener used it when they wrote about information theory and cybernetics: anything that reduces the uncertainty in a situation. (查看原文)