作者:
Erin Meyer 出版社: PublicAffairs 副标题: Breaking Through the Invisible Boundaries of Global Business 出版年: 2014-5-27 页数: 288 定价: USD 26.99 装帧: Hardcover ISBN: 9781610392501
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the bes...
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.
In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
作者简介
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An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was s...
An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was selected for the Thinkers50 Radar list of the world’s up-and-coming business thinkers.
目录
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Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen
1 Listening to the Air
Communicating Across Cultures
2 The Many Facesof Polite
Evaluating Performance and Providing Negative Feedback
3 Why Versus How
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Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen
1 Listening to the Air
Communicating Across Cultures
2 The Many Facesof Polite
Evaluating Performance and Providing Negative Feedback
3 Why Versus How
The Art of Persuasion in a Multicultural World
4 How Much Respect Do You Want?
Leadership, Hierarchy, and Power
5 Big D or Little d
Who Decides, and How?
6 The Head or the Heart
Two Types of Trust and How They Grow
7 The Needle, Not the Knife
Disagreeing Productively
8 How Late Is Late?
Scheduling and Cross-Cultural Perceptions of Time
Epilogue: Putting the Culture Map to Work
Acknowledgements
Notes
Index
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the skills involved in being an effective communicator vary dramatically from one culture to another. In the United States and other Anglo-Saxon cultures, people are trained (mostly subconsciously) to communicate as literally and explicitly as possible. Good communication is all about clarity and explicitness, and accountability for accurate transmission of the message is placed firmly on the communicator. "If you don't understand, it's my fault."
By contrast, in many Asian cultures, and to a lesser degree Latin America and Latin European (Spain, Portugal, Italy, and France) cultures, messages are often conveyed implicitly, requiring the listener to read between the lines. Good communication is subtle, layered, and may depend on copious subtext, with responsibility for transmission of the... (查看原文)
low-context communication: People from such cultures are conditioned from childhood to assume a low level of shared context-that is, few shared reference points and comparatively little implicit knowledge linking speaker and listener
My third-grade teacher, "Say what you mean and mean what you say. When I was sixteen, I took an elective class at Minneapolis South High School on giving effective presentations. This is where I learned the traditional American rule for successfully transferring a powerful message to an audience: " Tell them what you are going to tell them, then tell them, then tell them what you've told them. " This is the philosophy of low-context communication in a nutshell (查看原文)
8个维度来mapping一些典型国家的文化行为特征 最印象深刻的是liner time VS flexible time的对比，现实体感很强，principle-based persuading VS application-based persuading也有自身体会 留学之后理解问题更爱问 举个例子呢？
In her book The Culture Map, Prof. Mayer refined the culture differences in eight topics. 1. Communicating: low-context vs. high-context 2. Evaluating: direct negative feedback vs. indirect negative feedback 3. Persuading: principles-first vs. applications-...
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This book is divided into an introduction and eight chapters. In the introduction part, the author, Erin Meyer introduced the topic of the book, cultural differences and her methodologies in doing the research. In the subsequent eight chapters, Erin Meyer i...
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1）否认客观群体性差异（文化）而假装按个人单位客观判断，实际上是按照自己的已有bias来判断（按照自己的文化来判断）2）文化的相对性。英国说法国不准时而德国说英国不准时 3) high context交流之间易生误会，最好在解释后put to written form来明确确认 4) 미숙할 ...
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Chapter 6 The Head or the Heart Two Types of Trust and How They Grow • Trusting: task-based vs. relationship-based This chapter is too impressive and realistic for Chinese culture. Here are two examples to illustrate the difference. Example No. 1: In Chi...
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0 有用 yummy 2022-02-07 18:21:39
很实用的一本书
0 有用 holes in veins 2021-10-18 14:55:03
8个维度来mapping一些典型国家的文化行为特征 最印象深刻的是liner time VS flexible time的对比，现实体感很强，principle-based persuading VS application-based persuading也有自身体会 留学之后理解问题更爱问 举个例子呢？
2 有用 熊猫爱coding 2019-07-15 21:08:19
同事刚推荐的时候，我想大概是商学院的老师收集刻板印象的一本水书吧。地铁上有空就翻两页，越发惊喜。大多数人通过经历看世界，可即便在一个国家学习生活了很多年，也只是看到有限的局部。如果能高一个视角看习惯的冲突和差异，如果能预知到尚未具备全球视野的合作伙伴的沟通习惯差异，会少不少苦恼吧。
1 有用 阿蒙 2023-07-15 01:43:00 美国
推荐给了我的学生们👏🏻浅显且容易读
11 有用 Vera 2019-08-07 08:49:12
非常好的针对职场文化差异的讨论和总结。很好的架构，用8个维度来解释不同国家的职场人在沟通合作方面的差异和矛盾：高语意沟通与低语意沟通，关系信任与任务信任，层级管理与民主管理，直接反馈与间接反馈，原则说服与应用说服，协商决定与高层决定，直接否定与避免冲突，守时与灵活。记住这些有利于在跨文化沟通的时候更自如，但是不要轻易尝试作为外国人使用对方的文化，尤其是在直接批评与反馈方面。