作者:
Erin Meyer 出版社: PublicAffairs 副标题: Breaking Through the Invisible Boundaries of Global Business 出版年: 2014-5-27 页数: 288 定价: USD 26.99 装帧: Hardcover ISBN: 9781610392501
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the bes...
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.
In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
作者简介
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An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was s...
An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was selected for the Thinkers50 Radar list of the world’s up-and-coming business thinkers.
目录
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Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen
1 Listening to the Air
Communicating Across Cultures
2 The Many Facesof Polite
Evaluating Performance and Providing Negative Feedback
3 Why Versus How
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Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen
1 Listening to the Air
Communicating Across Cultures
2 The Many Facesof Polite
Evaluating Performance and Providing Negative Feedback
3 Why Versus How
The Art of Persuasion in a Multicultural World
4 How Much Respect Do You Want?
Leadership, Hierarchy, and Power
5 Big D or Little d
Who Decides, and How?
6 The Head or the Heart
Two Types of Trust and How They Grow
7 The Needle, Not the Knife
Disagreeing Productively
8 How Late Is Late?
Scheduling and Cross-Cultural Perceptions of Time
Epilogue: Putting the Culture Map to Work
Acknowledgements
Notes
Index
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the skills involved in being an effective communicator vary dramatically from one culture to another. In the United States and other Anglo-Saxon cultures, people are trained (mostly subconsciously) to communicate as literally and explicitly as possible. Good communication is all about clarity and explicitness, and accountability for accurate transmission of the message is placed firmly on the communicator. "If you don't understand, it's my fault."
By contrast, in many Asian cultures, and to a lesser degree Latin America and Latin European (Spain, Portugal, Italy, and France) cultures, messages are often conveyed implicitly, requiring the listener to read between the lines. Good communication is subtle, layered, and may depend on copious subtext, with responsibility for transmission of the... (查看原文)
low-context communication: People from such cultures are conditioned from childhood to assume a low level of shared context-that is, few shared reference points and comparatively little implicit knowledge linking speaker and listener
My third-grade teacher, "Say what you mean and mean what you say. When I was sixteen, I took an elective class at Minneapolis South High School on giving effective presentations. This is where I learned the traditional American rule for successfully transferring a powerful message to an audience: " Tell them what you are going to tell them, then tell them, then tell them what you've told them. " This is the philosophy of low-context communication in a nutshell (查看原文)
Helpful toolbox for cultivating internal culture-related nuances chat, but ultimately it relies on each person, especially the high-ups to constantly question and update their own mental pictures of w...Helpful toolbox for cultivating internal culture-related nuances chat, but ultimately it relies on each person, especially the high-ups to constantly question and update their own mental pictures of what a global enterprise looks like. (展开)
In her book The Culture Map, Prof. Mayer refined the culture differences in eight topics. 1. Communicating: low-context vs. high-context 2. Evaluating: direct negative feedback vs. indirect negative feedback 3. Persuading: principles-first vs. applications-...
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This book is divided into an introduction and eight chapters. In the introduction part, the author, Erin Meyer introduced the topic of the book, cultural differences and her methodologies in doing the research. In the subsequent eight chapters, Erin Meyer i...
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1）否认客观群体性差异（文化）而假装按个人单位客观判断，实际上是按照自己的已有bias来判断（按照自己的文化来判断）2）文化的相对性。英国说法国不准时而德国说英国不准时 3) high context交流之间易生误会，最好在解释后put to written form来明确确认 4) 미숙할 ...
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I was pleasantly surprised by this book. Initially, I approached it with skepticism, expecting just another commercial business success guide. However, my perception shifted quickly after reading the first chapter. Here are a few key takeaways I found valua...
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1 有用 阿蒙 2023-07-15 01:43:00 美国
推荐给了我的学生们👏🏻浅显且容易读
0 有用 Petit Matin 2022-01-14 23:45:27
案例好过解决方案 不过这本身也不是什么真的能解决的问题
0 有用 yummy 2022-02-07 18:21:39
很实用的一本书
0 有用 SYZZZ 2022-02-25 07:09:18
Style switching and flexibility. Also understand that few ppl can get it right the first time. Just be open-minded and continue to iterate
1 有用 綦 2019-12-06 08:13:01
Helpful toolbox for cultivating internal culture-related nuances chat, but ultimately it relies on each person, especially the high-ups to constantly question and update their own mental pictures of w... Helpful toolbox for cultivating internal culture-related nuances chat, but ultimately it relies on each person, especially the high-ups to constantly question and update their own mental pictures of what a global enterprise looks like. (展开)
0 有用 刘困困 2024-12-13 06:20:15 澳大利亚
看完了以后感触良多。理解了现在的工作为什么那么多会，而之前中国领导多的公司很多需求都非常临时，许多需求在最后一刻都改之又改。理解了不同文化人对于时间、计划、沟通、批评上的不同态度，让牛马在职场上去掉玻璃心，心理更健康的处理工作上的问题。
0 有用 Babooshka 2024-12-07 22:23:53 四川
八个维度这个概念非常好，清晰易懂，就是稍微有点啰嗦，可以砍掉四分之一。对于要和国际同事打交道的人来说比较有用。但是这个也很像mbti，你可以根据某些文化或者某些测量结果来简单划分，但人总是独一无二的，不能拿这个来硬套，只能做个参考，还是得投入沟通时间来了解每个人的做事方式。
0 有用 旅美野人momo 2024-10-07 03:00:46 美国
通俗易懂而且没有重复的内容
0 有用 爱吃榴莲 2024-09-25 12:49:06 江苏
在当今全球化的大背景下，实用性很强的一本书。作者介绍种种理论的时候不是只讲理论，列举了很多例子帮助读者更好的理解。在看的时候一直在思考，既然有那么多的界定，高低语境，决策型和原理型等等，有没有一个普适的沟通处事方法可以适用于不同的工作环境。结论应该是很难。书上的很多个天平可以帮助我们在跨文化沟通上更加游刃有余。如果遇到天平未提及的文化背景，最简单直接的方式应该是来一场开诚布公的对话吧。
1 有用 苦禄 2024-09-23 20:13:11 英国
想要提高人与人之间沟通和办事效率的都值得一读，本书不仅仅是针对生活于多文化语境或在跨国企业工作的人群。虽然各文化整体在书中提出的八个维度上存在倾向性，但人是独立的个体，每个人的生长环境和经历都不尽相同，也造就了我们在八个方面——沟通、评估、说服、领导、决策、信任、分歧和时间观念上的不同理解和行为。总而言之，看完不仅知道如何更好地和各国同事相处，也理解了我那个朋友为什么总是迟到