出版社: HarperBusiness
出版年: 2016-5-17
ISBN: 9780062407801
页数: 288
装帧: Hardcover
定价: USD 28.99
内容简介 · · · · · ·
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists....
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
作者简介 · · · · · ·
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern Califor...
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.
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Never Split the Difference的书评 · · · · · · ( 全部 143 条 )
有技巧地谈话,你才能掌握话语权|《掌控谈话》
这篇书评可能有关键情节透露
如果有人跟你说:“生活本身就是一场谈判。”你一定会认为他是在胡说八道。 谈判这种事,难不倒不是应该出现在商务性的场合或是美国大片里吗?此刻你的脑海里是不是也出现了这样的场景: 穷凶极恶的犯罪分子绑架了无辜的人质,要求人质家属支付巨额赎金,否则就撕票。警察们则... (展开)情绪管理是谈判的核心——教科书般的谈判指南
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在这本书的论坛里发言这本书的其他版本 · · · · · · ( 全部5 )
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2 有用 喵如登 2022-01-04 05:44:32
有用归有用,但我不得不说我不喜欢作者的思路和哲学观点。读下来感觉很 manipulative。至于 manipulative action 好不好,就仁者见仁智者见智了。 可能对于一个前FBI探员来说,在人质被劫持的情况下,他只能选择 play a win/lose game. 极端一点的话,可能 a winner-take-all situation 会是他喜闻乐见的场景。在生活中似乎不需要这么... 有用归有用,但我不得不说我不喜欢作者的思路和哲学观点。读下来感觉很 manipulative。至于 manipulative action 好不好,就仁者见仁智者见智了。 可能对于一个前FBI探员来说,在人质被劫持的情况下,他只能选择 play a win/lose game. 极端一点的话,可能 a winner-take-all situation 会是他喜闻乐见的场景。在生活中似乎不需要这么激进吧,并不是遇到的每个人都是恐怖分子的…… (展开)
1 有用 Axé 2019-03-18 09:15:12
想到自己因为窝囊买房损失那么多钱就觉得真需要好好补补课。现阶段希望也能提升与老板和合作者交流的水平
3 有用 圈圈马 2018-12-30 01:59:03
技巧其实都懂 关键是经验
2 有用 MusicLee_ 2023-12-12 21:06:04 云南
conflict就是生命的日常,要多多negotiate;并且学会使用technical empathy. 能够改变行为的书籍都是厉害的,因为他一定是改变了某种mindset
9 有用 Ann 2019-07-14 03:26:12
超级好!路上听有声书还常常停下来录下自己的感悟,简直想再买本纸质版。作者的实例都很有意思,引用很多behavioral和psychological的原理所以让我觉得非常好理解。