作者:
Erin Meyer 出版社: PublicAffairs 副标题: Breaking Through the Invisible Boundaries of Global Business 出版年: 2014-5-27 页数: 288 定价: USD 26.99 装帧: Hardcover ISBN: 9781610392501
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the bes...
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.
In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
作者简介
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An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was s...
An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was selected for the Thinkers50 Radar list of the world’s up-and-coming business thinkers.
目录
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Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen
1 Listening to the Air
Communicating Across Cultures
2 The Many Facesof Polite
Evaluating Performance and Providing Negative Feedback
3 Why Versus How
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Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen
1 Listening to the Air
Communicating Across Cultures
2 The Many Facesof Polite
Evaluating Performance and Providing Negative Feedback
3 Why Versus How
The Art of Persuasion in a Multicultural World
4 How Much Respect Do You Want?
Leadership, Hierarchy, and Power
5 Big D or Little d
Who Decides, and How?
6 The Head or the Heart
Two Types of Trust and How They Grow
7 The Needle, Not the Knife
Disagreeing Productively
8 How Late Is Late?
Scheduling and Cross-Cultural Perceptions of Time
Epilogue: Putting the Culture Map to Work
Acknowledgements
Notes
Index
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the skills involved in being an effective communicator vary dramatically from one culture to another. In the United States and other Anglo-Saxon cultures, people are trained (mostly subconsciously) to communicate as literally and explicitly as possible. Good communication is all about clarity and explicitness, and accountability for accurate transmission of the message is placed firmly on the communicator. "If you don't understand, it's my fault."
By contrast, in many Asian cultures, and to a lesser degree Latin America and Latin European (Spain, Portugal, Italy, and France) cultures, messages are often conveyed implicitly, requiring the listener to read between the lines. Good communication is subtle, layered, and may depend on copious subtext, with responsibility for transmission of the... (查看原文)
low-context communication: People from such cultures are conditioned from childhood to assume a low level of shared context-that is, few shared reference points and comparatively little implicit knowledge linking speaker and listener
My third-grade teacher, "Say what you mean and mean what you say. When I was sixteen, I took an elective class at Minneapolis South High School on giving effective presentations. This is where I learned the traditional American rule for successfully transferring a powerful message to an audience: " Tell them what you are going to tell them, then tell them, then tell them what you've told them. " This is the philosophy of low-context communication in a nutshell (查看原文)
In her book The Culture Map, Prof. Mayer refined the culture differences in eight topics. 1. Communicating: low-context vs. high-context 2. Evaluating: direct negative feedback vs. indirect negative feedback 3. Persuading: principles-first vs. applications-...
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This book is divided into an introduction and eight chapters. In the introduction part, the author, Erin Meyer introduced the topic of the book, cultural differences and her methodologies in doing the research. In the subsequent eight chapters, Erin Meyer i...
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1）否认客观群体性差异（文化）而假装按个人单位客观判断，实际上是按照自己的已有bias来判断（按照自己的文化来判断）2）文化的相对性。英国说法国不准时而德国说英国不准时 3) high context交流之间易生误会，最好在解释后put to written form来明确确认 4) 미숙할 ...
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Communicating: low-context vs. high-context Evaluating: direct negative feedback vs. indirect negative feedback Persuading: principles-first vs. applications-first Leading: egalitarian vs. hierarchical Deciding: consensual vs. top-down Trusting: task-based ...
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虎跳匣
Zhiyusi
Astro Ho
holes in veins
龐歡
INGRAM PUBLISHER SERVICES US2016版
福娃迎迎
MK
INGRAM PUBLISHER SERVICES US2016版
0 有用 深情的艾老师 2022-09-19 02:51:45
Communicating. Evaluating. Persuading. Leading. Deciding. Trusting. Disagreeing. Scheduling.
0 有用 萨尔 2022-04-25 22:44:47
英语课的作业，很好读也让人受益匪浅
8 有用 Vera 2019-08-07 08:49:12
非常好的针对职场文化差异的讨论和总结。很好的架构，用8个维度来解释不同国家的职场人在沟通合作方面的差异和矛盾：高语意沟通与低语意沟通，关系信任与任务信任，层级管理与民主管理，直接反馈与间接反馈，原则说服与应用说服，协商决定与高层决定，直接否定与避免冲突，守时与灵活。记住这些有利于在跨文化沟通的时候更自如，但是不要轻易尝试作为外国人使用对方的文化，尤其是在直接批评与反馈方面。
0 有用 神秘数字53 2019-05-19 10:47:23
落脚点是business context。Eight-scale model还挺有意思的。
0 有用 HollyRen 2021-12-09 05:47:14
这本书大概2年前就开始读了，读到现在终于读完了。借我书的同事特别推荐，说要每年再看一次。我边看就边觉得为什么这本书举的例子那里面的人都这么愚蠢，是表扬是批评你难道听不出来吗那个法国女士？好多例子都无力吐槽，明明就是可以事先沟通了解大家的expectations在哪里啊。或者弄清楚你是甲方还是乙方，你是老板还是员工，这样去了解你应该适应什么环境或者如果拿到新的business。反正我是很不喜欢这本书... 这本书大概2年前就开始读了，读到现在终于读完了。借我书的同事特别推荐，说要每年再看一次。我边看就边觉得为什么这本书举的例子那里面的人都这么愚蠢，是表扬是批评你难道听不出来吗那个法国女士？好多例子都无力吐槽，明明就是可以事先沟通了解大家的expectations在哪里啊。或者弄清楚你是甲方还是乙方，你是老板还是员工，这样去了解你应该适应什么环境或者如果拿到新的business。反正我是很不喜欢这本书，但不得不说我是通过了这本书才认识到了自己的culture，maybe在圈子外卖往圈子里面看会清晰些吧。最后几个章节有些有用的信息，但总体来说还是不喜欢这本书。 (展开)
0 有用 孤笑客 2024-04-23 09:43:16 美国
精彩
0 有用 二凡 2024-04-16 23:54:26 荷兰
在国外读的第一本非教材书籍。不是只有东方西方文化区隔，只有身处其中才知道文化的多样性。
0 有用 叫我ybb 2024-03-21 12:00:11 美国
世界这么大怎么会不想都去看看
0 有用 线条 2024-03-20 21:13:10 德国
看老外写的文化研究，确定自己是个中国人！
0 有用 单向道 2024-02-27 10:40:38 美国
很感谢作者用了八个维度来衡量不同的文化差异，不是说要将之奉若宝典，而是让人意识到原来因为文化差异，人与人之间的思维和行为模式可以这么不一样啊！觉得美国人真的有点拧巴，低语境的社会背后是高敏感的心，用积极正面的形象来掩盖自己的内心，职场看似平等，做决策的时候却是领导的一言堂，看起来轻松的演讲背后是无数次的计时训练，务实，专注眼前的事，整个社会看起来不一样内核却又是如此的相似。也从书里看到了自己很多无... 很感谢作者用了八个维度来衡量不同的文化差异，不是说要将之奉若宝典，而是让人意识到原来因为文化差异，人与人之间的思维和行为模式可以这么不一样啊！觉得美国人真的有点拧巴，低语境的社会背后是高敏感的心，用积极正面的形象来掩盖自己的内心，职场看似平等，做决策的时候却是领导的一言堂，看起来轻松的演讲背后是无数次的计时训练，务实，专注眼前的事，整个社会看起来不一样内核却又是如此的相似。也从书里看到了自己很多无意识的想法、作风原来也是深受自己的文化影响啊，关于扮演好自己的职责、角色一点，直击心灵。 (展开)